Frequently asked questions

Water Damage Restoration FAQs

We are at Restoration Pros USA are proud of the reputation we have for outstanding water damage restoration to our customers. Our main goal is to eliminate water damage from your property as quickly as possible.

If you are facing a flood or any water damage event, your insurance companies would want that you contact independent water damage company. So, if your house, or office has a flood, contact us immediately!  We will work with your insurance company.

The first step is to extract the water from all damaged area, and to remove damaged building materials. The second step is the drying process; connecting dehumidifiers and air movers to dry up any moisture to help minimize the potential for mold growth, during the drying step, moisture meters and thermal imaging should take on a daily basis to ensure that the area is truly dry. The last step is to restore your property to it’s original state.

There are some signs of water damage to be aware of if your house didn’t experience a significant flood. Stains on the walls and ceilings, soft or swollen drywall, visible mold, musty smell in the house, and wet carpets and rugs are all common signs of water damage.

Flood and water damage usually produces a health and safety risks if water is not immediately removed, such us: structural damage, mold growth can also damage your home after a flood, sanitary hazards and diseases from standing water. If your are having a flood in your property call a water damage company immediately.

One way of avoiding water damage event is by identifying the cause of the problem early and taking action before it worsens. Water damage can occur any time and it is important to recognize the potential water damage causes such as clogged gutters, sewage backups, toilet overflows, bursting or leaking pipes, weather related issues, and plumbing problems.

As you know, water can be an extremely damaging element, it’s important to act quickly. All experts agree that the first 24 to 48 hours are critical in order to prevent future damage. If you act fast and get water damage restoration services to clean up and dry your house, then there is a bigger chance to avoid further damage from growth of mold and bacteria.

We have invested time and money to ensure that our technicians are fully trained and IICRC certified. Our experts water damage restoration technicians meet the industry criteria for knowledge and experience.  

We Professionally Restore Your House. You Relax.